Absolutely! All our tours are fully customizable. Whether you want to extend beach stays, add specific activities, change accommodation standards, or create an entirely unique itinerary, we’ll tailor everything to match your interests, budget, and schedule.

We accept international bank transfers, credit/debit cards (Visa, Mastercard), PayPal, and cash payments (USD, EUR, GBP, or LKR). A deposit of 25% secures your booking, with the balance due before tour commencement.

Yes! Complimentary airport pickup from Colombo Bandaranaike International Airport is included in all multi-day tour packages. Our representative will meet you at arrivals with a name board and assist with your luggage.

Yes, we are fully licensed and registered with the Sri Lanka Tourism Development Authority (SLTDA). Our vehicles are insured, our guides are certified, and we maintain all necessary permits and licenses for safe, legal tour operations.

Cancellations made 30+ days before tour start receive 90% refund. 15-29 days: 50% refund. 7-14 days: 25% refund. Less than 7 days: no refund, but we can reschedule subject to availability. Force majeure events are handled case-by-case.

Yes! We regularly handle groups of 10-50+ travelers. For groups larger than 8 people, we offer special group rates and can arrange multiple vehicles, dedicated tour managers, and customized group activities. Contact us for a group quote.

While not mandatory, we highly recommend comprehensive travel insurance covering medical emergencies, trip cancellation, lost luggage, and adventure activities. We can recommend reputable providers if needed.